Physical Subway® Cards can be purchased at participating Subway® restaurant locations throughout the U.S. and Canada, online at subway.com or at authorized resellers, retail and online stores. eGift Cards can be purchased online at subway.com or from authorized reseller online stores.

Yes! Keeping your Subway® Card loaded up is a great way to always have a delicious meal at your fingertips. You can reload your Subway® Card online at subway.ca once you've registered or at any participating Subway® restaurant location. If you want to reload a card for someone else, just make sure you register the Subway® Card before allowing someone else to use it. That way, all you have to do is login to your Subway® account and top up the value of the Subway® Card.

Subway® Cards can be used at participating Subway® restaurant locations throughout the U.S. and Canada. They can also be redeemed online at subway.ca or through the Subway® App.

No. This is a no-fee service that is offered to Subway® customers as a convenient way to pay for their favorite Subway® restaurant menu items.

The Subway® Card never expires, nor do we charge any fees in connection with its use, or penalties for dormancy. Occasionally special promotional Subway® Cards which do have expiring balances are distributed on a limited basis; however, these Subway® Cards are clearly marked as such with the valid start date and the expiration date on the front of the Subway® Card.

No. For your security, you must have your Subway® Card in hand to pay for an order in store. You can always register it and use it to place a remote order online at subway.ca or via the Subway® App.

Your Subway Card has a Card Number and a Personal Identification Number (“PIN”) associated with it. On physical Subway Cards, the PIN can be found by scratching off the silver box located on the back of the Subway® Card. For Subway® eGift Cards, the PIN will be contained in the email in which the Subway® Card is delivered.

For physical Subway® Cards, you can visit any participating Subway® restaurant and have a Sandwich Artist® swipe your card(s) at the point of sale terminal (POS). If you have created a Subway® Card account and registered your physical or eGift Card(s), you can also check your account online at subway.ca or through the Subway® App.

Absolutely! It’s easy to transfer the full balance of one card to another. Just log into your Subway® account on id.subway.com and select “Payment Methods.” Click on “Manage Payments” and make sure both cards are registered. Click on the Subway® Card you wish to transfer from and choose the option to “Transfer Balance.” Then, choose the card you wish to transfer to. You can also do this in the Subway® App by going to the menu, selecting “Payment Methods,” and following the same steps.

While the majority of Subway® restaurants accept Subway® Cards for payment, we cannot guarantee acceptance of your Card at all Subway® restaurant locations because Subway® restaurants operate as independent franchises.

Cash back cannot be given in certain states for us to adhere to money laundering policies. Other states require cash back be given. To determine if you are eligible to request a refund please check the Cash back chart HERE. If you are in a state where cash back can be given, please visit your local Subway® restaurant.

If your Subway® Gift Card is registered, your balance will still be linked to your Subway® account if it is ever lost, stolen, damaged, or otherwise rendered unreadable. Once you've registered you can also check your balance, merge balances or use your gift card balance for payment on subway.com or in the Subway® App.

You can register your Subway® Gift Card by creating Subway account at subway.com or by downloading the Subway® App and creating an account and adding your Subway® Gift Card under Payment Methods. Already have an account? Great! Just navigate to Payment Methods and add your Subway® Gift Card.

Each guest may only create one Subway® Card account but may link multiple Cards to that account through the registration process.

If you previously used the full balance on your Subway® Gift Card and would still like to register it to your Subway® account, you will be able to. However, if the Subway® Gift Card has never had a balance on it, you will not be able to register that card.

If you have registered a Subway® Gift Card and it is subsequently lost, stolen, damaged, or otherwise rendered non-functional, you will still be able to use the balance on your account on our website or through the Subway® App.

We are also able to freeze your card for you upon request if you visit our Contact Us page and fill out our Gift Card form.

Click https://subway-biz.cashstar.com to visit Corporate Sales page. For additional information or assistance, you may contact us directly at 833-723-0587or via email to subwaycorporategiftcards@cashstar.com

There are no costs and we will ground ship your cards for free. There is a surcharge for express shipping or card customization.

Yes, we offer volume discounts based on total dollars spent on your order. Please visit https://subway-biz.cashstar.com for more info.

*No discount applied to orders paid by credit card.

The Subway Card can be purchased and reloaded in any amount between $5 and $500. The minimum order total is $500.00. For orders less than $500.00 you can visit subway.ca.

Standard physical card order: Please allow 2-3 business days for processing and an additional 2 – 3 business days for standard shipping. Orders are not processed until payment is confirmed.

eGift card orders: Please allow 1-2 business days for processing once payment is confirmed. Orders are not processed until payment is confirmed.

We accept credit card payments (Visa, MasterCard, Discover and American Express), check payments and ACH draft.

Before a Gift Card order is shipped, payment must be received.

If you choose the check or ACH draft option, your order will remain pending until payment has been received and deposited.

You will receive an email once the payment has been approved and again with the shipment is sent.

Credit card payments are limited to $5,000 and DO NOT QUALIFY FOR A DISCOUNT.

Yes. We require a Business Number (BN) to verify your business status.

Subway® Cards cannot be returned for refunds.

Cards are shipped inactive as a safeguard against unauthorized use in the event Cards are lost or stolen. A packing slip will be included with your shipment. Please complete the packing slip and submit via fax in order to activate the cards. Card activation can take 24-48 hours. Cards should not be distributed until an email activation confirmation has been received.

Click here for complete Subway® Card terms and conditions.

Any materials created by you which feature the Subway® logos, Cards, Menu items, or other proprietary images must be submitted to VPS for approval prior to their use or distribution. Submit to: subwaycorporategiftcards@cashstar.com